Terms and conditions
Terms and Conditions
1. Booking and Payment
All tours must be booked in advance. Full payment is required to confirm your reservation. Prices are listed per person unless otherwise stated.
2. Cancellation Policy
You may cancel your tour for a full refund up to 24 hours before the scheduled start time.
Cancellations made less than 24 hours before the tour will not be eligible for a refund.
3. Weather Conditions
Tours operate in all weather conditions. However, in the rare event that weather conditions pose a risk to life or health, the tour may be canceled at the discretion of the guide. In such cases, you will be offered a full refund or the option to reschedule.
4. Guide Illness
If the guide becomes ill before or during the tour and is unable to continue, the tour will be canceled and you will receive a full refund.
5. No-Shows and Late Arrivals
No-shows and late arrivals (more than 15 minutes past the scheduled start time) are considered cancellations and are non-refundable.
6. Liability
Participants join tours at their own risk. The guide is not responsible for any personal injury, loss, or damage to personal belongings during the tour.
7. Changes to Itinerary
The guide reserves the right to make changes to the itinerary due to unforeseen circumstances, including but not limited to road closures, weather, or safety concerns.
8. Privacy Policy
We respect your privacy. Any personal information collected during the booking process will be used solely for communication and tour coordination purposes and will not be shared with third parties.
9. Photography and Media
During the tour, photos may be taken for promotional purposes. If you do not wish to appear in any media, please inform the guide at the start of the tour.
10. Travel Insurance
We recommend that all participants have personal travel insurance that covers medical expenses, cancellations, and personal belongings.
11. Minimum Age and Fitness
Participants must be in reasonable physical condition. Some tours may not be suitable for young children or individuals with limited mobility. Please check the tour description or contact us in advance.
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